Domenii administrate de BCC

BCC ofera informare si consiliere in 12 domenii de larg interes public:

1.  Asigurari sociale
2. Asistenta sociala
3. Drepturi si obligatii civile
4. Impozite si taxe
5. Invatamant
6. Procedura notariala
7. Protectia consumatorului
8. Protectia copilului
9. Raporturi de munca
10. Regimul proprietatii
11. Sanatate
12. Servicii publice.

Peste 200 de consilieri BCC vorbesc zilnic cu oamenii despre problemele acestora. Impreuna analizeaza caile de urmat pentru exercitarea unor drepturi, asumarea unor responsabilitati sau accesarea unor servicii publice. Mai bine informati, cetatenii  aleg in cunostinta de cauza.

I believe that Romanian citizens will learn fairly quickly what their rights and duties are, once Romania will become an EU member state. [...] Laws are changing and it is very difficult for citizens to grasp everything because of this frequent changes. Citizens need a special kind of guidance and support in this moment of capital changes and Citizens Advice Bureaux can meet citizens’ needs in this situation. We, in the British Parliament cannot work efficiently without the support of the Citizens Advice Bureaux network (Citizens Advice UK). As a member of the British Parliament, for ten year now, hundreds, even thousands of people addressed me in different issues. When a person comes and asks for my advice, he/she had already probably spent a lot of money on lawyers. I, as a member of the Parliament, use my instinct, my political judgment, I assess the case and I say: I believe that this person is right. Then I ask myself: where can I get highly qualified, legal information? I then gladly recommend the network of Citizens Advice Bureaux” (Baroneasa Emma Nicholson, fosta Vicepresedinta a Comisiei pentru Afaceri Externe a Parlamentului European).