What is a CAB

The Citizens Advice Bureaux (CABs) represent projects of NGOs active in the fields of social services, Human Rights, community development, child protection, consumer protection etc.

At local level, a CAB functions in partnership with local authorities (City Hall, Local Government Office, Local and County Council) and with decentralized public institutions.


CAB Geography

The CABs cover the majority of Romanian regions, functioning in 37 cities and villages, diverse in size: Bucharest (two CABs), Alba Iulia, Arad, Baia Mare, Berghin (Alba County), Botosani, Braila, Brasov, Buzau, Calarasi, Campia Turzii, Copsa Mica, Cugir, Focsani, Gheorgheni (Harghita County), Gurahont (Hunedoara County), Iasi, Jimbolia, Lipova, Ploiesti, Negresti Oas, Nehoiu (Buzau County), Odorheiu Secuiesc, Oradea, Piatra Neamt, Pitesti, Roman, Satu Mare, Sfantu Gheorghe, Sibiu, Simeria, Targoviste, Targu Neamt, Timisoara, Tiganesti (Teleorman County), and Vulcan. Apart from the 37 CABs, NACAB has also CAB subunits covering, in total, more than 60 localities of Romania, both in urban and rural milieus.

“Citizens Advice Bureaux are meant to ensure that citizens know their rights and duties, so they can efficiently take part in the democratic governance. Citizens are not a simple mass of electors for different political parties. At individual level, there is a need for easy access and free of charge services so that these citizens get to know their rights and to benefit of them. This is when Citizens Advice Bureaux step in, as they are a part of a larger spectrum of the civil society” (Jonathan Scheele, former Head of the Delegation of the European Commission in Romania).