Domains of Information

CABs offer information and advice in 12 domains:

1. Child Protection
2. Civil Rights and Responsibilities
3. Consumer’s Protection
4. Education
5. Health
6. Labor Regime
7. Notary Procedures
8. Property Regime
9. Public Services
10. Social Assistance
11. Social Insurance
12. Taxes

Over 200 advisers are daily in contact with people and, together with them, they analyze the paths to be followed in citizens exercising they rights and responsibilities and in accessing public services they are entitled to use. Staying in contact with CAB advisers, people make informed decisions!


“I believe that Romanian citizens will learn fairly quickly what their rights and duties are, once Romania will become an EU member state. [...] Laws are changing and it is very difficult for citizens to grasp everything because of this frequent changes. Citizens need a special kind of guidance and support in this moment of capital changes and Citizens Advice Bureaux can meet citizens’ needs in this situation. We, in the British Parliament cannot work efficiently without the support of the Citizens Advice Bureaux network (Citizens Advice UK). As a member of the British Parliament, for ten year now, hundreds, even thousands of people addressed me in different issues. When a person comes and asks for my advice, he/she had already probably spent a lot of money on lawyers. I, as a member of the Parliament, use my instinct, my political judgment, I assess the case and I say: I believe that this person is right. Then I ask myself: where can I get highly qualified, legal information? I then gladly recommend the network of Citizens Advice Bureaux.” (Baroness Emma Nicholson, Former Vice President of the European Parliament Committee on Foreign Affairs).